If a campaign step cannot be executed, the candidate remains in the campaign, but that specific step is blocked until the cause has been resolved.
This can happen, for example, when:
- an email address is missing;
- a connected email or LinkedIn account is unavailable or invalid;
- the LinkedIn recipient is invalid;
- a connection request has already been sent;
- a message or invitation limit has been reached;
- a LinkedIn step does not fit the candidate’s connection status.
NIXZ shows in the campaign overview why the step cannot continue. Depending on the message, check the contact details, connected account, selected recipient group, or daily limit.
Once a resolvable blocker has been fixed, the campaign can continue according to the configured schedule. When a daily limit has been reached, the candidate remains in the queue until capacity is available again. Other candidates who are not affected by the same blocker continue as normal.