Are you stuck or is something not working as expected? Report the issue through Submit a request on the contact page or through the Report issue option in the plugin settings.
Describe as specifically as possible what you did, what you expected, and what happened. If possible, add a screenshot and include your ATS, browser, and any error message.
If you only use the plugin through your ATS, also report the issue to your ATS administrator if the connection may be on the ATS side.